TERMS & CONDITIONS

1. Definitions and Interpretation

1.1 “Company” refers to Jack & Jill Consultants.
1.2 “Client” refers to any individual or entity engaging the Company’s services.
1.3 “Candidate” refers to teachers, au pairs, or professionals registered or recruited through the Company.
1.4 “Services” refers to recruitment, placement facilitation, document processing, advisory, and related support services offered by the Company.
1.5 “Website” refers to all digital platforms operated by the Company.

2. Scope of Services

2.1 Jack & Jill Consultants provides:
a) Recruitment and placement facilitation
b) Professional readiness and advisory services
c) Document processing and compliance support

2.2 The Company does not provide:
a) Legal or immigration advice
b) Visa issuance or guarantees
c) Medical, psychological, or statutory assessments

2.3 All services are provided on a facilitation and advisory basis only.

3. Eligibility and Use of Services

3.1 Clients and candidates must:
a) Be legally capable of entering binding agreements
b) Provide accurate, truthful, and complete information

3.2 The Company reserves the right to refuse or terminate services if false, misleading, or fraudulent information is provided.

4. Fees and Payments

4.1 Fees may apply to certain services and will be communicated in advance.
4.2 Payment of fees does not guarantee placement or employment outcomes.
4.3 Where third-party costs apply, these remain the responsibility of the client or candidate.

5. No Guarantee of Placement

5.1 Jack & Jill Consultants does not guarantee:
a) Employment
b) Placement duration
c) Acceptance by families, schools, or institutions

5.2 Final placement decisions rest with third-party employers, families, or institutions.

6. Candidate and Client Responsibilities

6.1 Candidates and clients agree to:
a) Act honestly and ethically
b) Comply with safeguarding and conduct standards
c) Respect cultural, legal, and professional expectations

6.2 Any breach may result in immediate termination of services.

7. Safeguarding and Ethical Conduct

7.1 The Company operates under strict safeguarding principles.
7.2 Any conduct that endangers children, families, institutions, or vulnerable persons will result in immediate disengagement.
7.3 The Company reserves the right to report serious safeguarding concerns to relevant authorities.

8. Data Protection and Privacy

8.1 Personal information is processed in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
8.2 Data is collected solely for service delivery and compliance purposes.
8.3 By using our services, you consent to lawful data processing as outlined in our Privacy Policy.

9. Limitation of Liability

9.1 Jack & Jill Consultants shall not be liable for:
a) Actions or omissions of third parties
b) Immigration or visa decisions
c) Contractual disputes between clients and third parties

9.2 Liability is limited to the direct scope of services provided.

10. Intellectual Property

10.1 All website content, branding, and materials are the intellectual property of the Company.
10.2 No content may be reproduced or used without prior written consent.

11. Website Use

11.1 Users agree not to:
a) Misuse website content
b) Submit harmful or unlawful material
c) Interfere with website functionality

11.2 The Company may suspend or restrict access for violations.

12. External Links

12.1 The Website may contain third-party links.
12.2 The Company is not responsible for third-party content or practices.

13. Termination of Services

13.1 The Company may terminate services where:
a) Terms are breached
b) Safeguarding risks arise
c) Ethical standards are compromised

13.2 Termination does not entitle refunds unless expressly agreed.

14. Amendments

14.1 The Company reserves the right to amend these Terms & Conditions.
14.2 Updates take effect upon publication on the Website.

15. Governing Law and Jurisdiction

15.1 These Terms & Conditions are governed by the laws of the Republic of South Africa.
15.2 Any disputes shall be subject to South African jurisdiction.

16. Contact

For queries regarding these Terms & Conditions, please contact Jack & Jill Consultants through the Contact page.

Closing Statement

By continuing to use our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.